Terms & Conditions

General Terms

Little People's Products will be referred to as LPP for the balance of this document.

No part of this site may be reproduced or be displayed on any other platform unless permission is granted by LPP in writing. This includes logos, photos and content.

LPP's prices are subject to change without prior notice. This includes incorrect prices on the LPP website that may result from data entry errors. LPP reserves the right to reject orders with said incorrect pricing. You will be notified of any price discrepancy. You have the right to either cancell the order or accept the corrected price quoted.

Ownership of goods is taken when payment is received in full by LPP and the waybill for delivery is signed.  Thereafter LPP cannot be held accountable for any damages incurred to the products.

Please note that any orders placed via this website which is not paid for within 30 days of order, will be deemed cancelled.

Little People's Products is not Vat registered.

LPP will not be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to injury or death, arising out of the use, or inability to use the items or products on this site.


Delivery

Please note that the shipping costs are calculated for DELIVERY IN SOUTH AFRICA ONLY. Please contact us should you have international shipping inquiries.

Shipping of orders will only be processed once full payment for the same has been received. LPP uses an independent courier company and does not accept liability for delivery delays, loss of or damages to the items caused by any third party. You have the right to insure the delivery of your order. Orders will be dispatched according to the availability of the products. Generally between 24 hours and 5 working days.

It is the clients responsibility to provide an accurate and correct delivery address for the shipping of the order. Should a parcel need to be resent due to an incorrect or incomplete address being submitted or if there is no one to receive the parcel at the said address, the extra courier fees will be for the clients account.

Please note that the online shop will automatically calculate shipping costs. Should there be any extra unforeseen shipping cost applicable to your order, we will contact you. For example high risk areas, rural or remote areas, chain stores, embassies, farms, mines, security estates, etc.


Return Policy for the exchange of goods

If you are not happy with your purchase or if you have ordered the incorrect product from LPP please notify LPP within 48 hours to get written consent to return the product. Then follow our Return Policy for the exchange of goods.

You may exchange or return new, unused products within 7 days of date of the goods being shipped to you.

All items need to be in their original, undamaged packaging. LPP reserves the right to reject the return of products that are not returned in accordance with this policy.

Please note that all delivery charges for return of and redelivery of such items remains for your expense. Please note that LPP reserves the right to charge a 10% handling fee on any returned goods.

LPP do not do cash refunds. All goods returned shall be credited to your account with LPP and will be deducted from future purchases.


Payment

When using the 'Online Shop', payments can be made by credit card via Payfast or via a bank transfer.

If you would like to order directly from us and pay COD or via EFT, please contact us.  Contact details can be found on the Home and Contact pages.


Disclaimer

All products sold on this site are intended for use by children under adult supervision.